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| How long will it take to receive my order? |
| Please allow 7-10 business days for delivery on stocked items. |
| Do I need a purchase order? |
| We do not require purchase orders for stock items but we would be happy to include your purchase order number on all invoices. |
| What are the payment terms? |
| Invoices are sent separately at the time of shipment and are net 30 days. We accept Visa, MasterCard, American Express, ![]() checks, and money orders. Minimum order is $25.00 |
| What is your return policy? |
| If you are not completely satisfied with your product, please contact us within 14 days of receipt of merchandise at 1-888-394-1406 to receive a return authorization number. We will not accept returns without an authorization number. The customer will be responsible for return shipping costs. There is 15% restocking fee for returned product. |
| What about shipping? |
| Shipping is 10% of order total with a minimum charge of $ 8.00. This applies to all products, programs, and Super Sacks. For orders over $ 2,000, please call for shipping quote. For orders outside the contiguous U.S., and for orders requiring faster service than ground, please call for shipping quote. |